A candid FinovateFall hallway conversation on what really drives growth now: trusted data, real personalization, and knowing customers by life stage, not just by product.
Recorded “in the hall” at FinovateFall, hosted by Sam Kilmer with Wayne Miller (ICBA & BankTech Ventures), Tiffani Montez (EMARKETER), and Har Rai Khalsa (Swaystack).
What You’ll Learn from the Convo
What happens when you pull a fintech analyst, a venture investor, and a product founder into a hallway at FinovateFall and ask what’s really changing in banking?
In this unfiltered conversation, host Sam Kilmer digs into how leaders are rethinking product-centric models, where AI fits into the day-to-day, and why trust now determines whether customers and members lean in, opt out, or move on.
This conversation gets at the tension every bank and credit union is feeling:
- You need AI that you can trust and explain.
- You need personalization that goes beyond “people like you opened this account.”
- You need to move from one-off campaigns to experiences that respond to life stage and behavior in real time.
That is the work Swaystack wakes up to every day: helping institutions turn “opened” into “engaged,” using behavioral data and smart journeys to build relationships that last longer than the first login.
📅 Schedule a Discovery Call — See how Swaystack could fit your institution’s 2026 growth priorities.
