Winner of the 2026 Innovation Series: Digital Member Engagement
Hosted by CreditUnions.com & Callahan & Associates. Swaystack was selected as the winning solution among four finalists for its approach to helping credit unions create more engaging digital member experiences.
In this award-winning presentation, you’ll learn why traditional onboarding falls short, what separates active members from inactive accounts, and how leading credit unions are turning digital banking into an engine for activation, engagement, and long-term growth.
Series winner
Fintech innovationÂ
Member engagment
What You’ll Learn
- Why nearly half of new accounts never become active relationships
- The behaviors that actually signal long-term member value
- How digital banking can guide members to complete the actions that matter most
- Why onboarding shouldn’t end after the welcome email onboarding journeys improve early relationship growth
- How continuous engagement drives deposits, interchange, and retention