Swaystack today announced a partnership with Citizens State Bank (Indiana) to ensure that every new customer relationship begins with purpose and momentum. … Read More
Swaystack
Heritage Valley Federal Credit Union and Swaystack Position Onboarding as a Lever for Growth, Engagement, and Loyalty
Heritage Valley Federal Credit Union partners with Swaystack to ensure that every new member relationship starts strong and avoids the stall that too often follows account opening. … Read More
Kohler Credit Union Partners with Swaystack to Transform Member Onboarding and Boost Digital Engagement
As credit unions work to stay competitive in a market dominated by fintechs and megabanks, Kohler Credit Union is taking a different approach: not by adding more products, but by rethinking how members are introduced to the ones they already have. … Read More
CUbroadcast Interview: How Swaystack Helps Credit Unions Compete with Megabanks Via Personalized Digital Engagement
Har Rai Khalsa, CEO, Co-founder at Swaystack, discusses how his fintech can help credit unions better compete with megabanks and neobanks through personalized digital engagement. … Read More
Eleven Community Banks and Credit Unions Have Joined Forces with Swaystack to Increase Account Activation and Engagement
Swaystack announced today that eleven community banks and credit unions have signed on to its gamified engagement platform in year one. These institutions are turning to Swaystack to solve a growing problem: weak account primacy and shallow new relationships that traditional onboarding methods have failed to fix. … Read More
The auto loan customer who never became a member
A busy professional finances a car at a dealership, thrilled to drive off the lot. Your credit union funds her loan, but she never realizes you’re involved. Credit unions finance billions in indirect auto loans, yet fewer than 1% become fully engaged members. … Read More
Family Financial Credit Union Partners with Swaystack to Solve Digital Onboarding’s Blind Spot: Account Activation
Swaystack today announced a partnership with Family Financial Credit Union (FFCU) to address one of the most overlooked challenges in digital banking: activation. … Read More
From CAC to ROI: Turning Growth Investments Into Real Engagement
We explore the growing pressure around CAC in the banking industry, what financial institutions are reporting, and how a smarter, more personalized approach to onboarding and engagement can dramatically reduce those costs while improving customer lifetime value. … Read More
How Financial Institutions Are Optimizing Customer Acquisition Costs & Driving ROI
We explore the growing pressure around CAC in the banking industry, what financial institutions are reporting, and how a smarter, more personalized approach to onboarding and engagement can dramatically reduce those costs while improving customer lifetime value. … Read More
Digital Banking Podcast: Why Community FIs Must Rethink Customer Retention
Josh DeTar and Har Rai Khalsa, CEO of Swaystack, explore the evolving landscape of customer acquisition and retention in community financial institutions. Together, they dive into what it takes for credit unions and community banks to compete with fintechs and mega banks in delivering seamless, user-friendly digital experiences. … Read More